Counselling microskills help a counsellor to enhance his or her communication with different clients. These skills make it possible for counsellors to effectively construct a functioning alliance and involve clients in discussions that are meaningful and of great help. Many counsellors often fall short of some of the critical counselling microskills. In this article, we shall look at some of the core skills which can be implemented individually or combined to offer the best counselling service. If properly implemented, they can help clients access their deepest thoughts and achieve some clarity about their future dreams.
1. Attending behaviour
Displaying attending behaviour is very important when you first meet a client as it helps in building rapport. When a counsellor meets a client for the first time, it is important to show the client that you are interested in listening to him or her and assisting them. In addition, the counsellor is also in a position to encourage clients to talk openly and freely about the issues they could be having. One important aspect of attending behaviour is eye contact. Whether you are listening or speaking to an individual, maintaining eye contact is a very good way to show politeness and build trust. However, this does not mean staring at the client, it means maintaining normal eye contact so as to show a genuine interest in what a client is saying.
2. Questioning
Questioning is an important skill that every counsellor must master. This is because questions during any counselling session can give clients the confidence to open up and expand on new areas of discussion. Questions can help pinpoint an issue in addition to helping clarify information that initially seemed ambiguous to a counsellor. In addition, questions can trigger clients to recall and think of information that can help in their journey of soul searching and self-exploration.
Every counsellor should be well versed with various questioning techniques which also includes their use and their likely results. Although questioning is an important skill, it is also imperative to be cautious about over-questioning. Asking too many questions can make the client feel uncomfortable and therefore unwilling to cooperate.
3. Confrontation
In general terms, the word confrontation means challenging another individual over a certain disagreement or discrepancy. However, in terms of counselling, confrontation is a skill that a counsellor uses to try and bring awareness to the client regarding something that might have been ignored or overlooked.
Confrontation in counselling usually involves three steps. The very first step entails identifying incongruent or mixed messages as expressed through a client’s words. The second step calls for the counsellor to bring awareness regarding the incongruities and help the client to work on them. The final step involves the evaluation of the counsellor’s intervention as portrayed by the client’s growth and change.
Whether you are a new counsellor or one with many years of experience, the microskills outlined in this article are key to the success of a counsellor’s career